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ORDER OPTION SUMMARY |
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| MAJOR CREDIT CARDS : |
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* Credit cards purchases are limited to on-line transactions or FAX and mail orders
only. Visa, MasterCard, American Express and Discover Cards are processed
by Payflow Link ..and..
PayPal orders are processed by PayPal Payment Services. |
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| ORDER ONLINE : |
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* Fast, Secure and Easy to Use. Available 24 Hours. Prompt Order
Acknowledgment. |
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| ORDER BY FAX : |
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* FAX: (817) 283-2586 Use our Online FAX and Mail Order Form. Visa,
MasterCard, American Express, or Discover card payment must accompany
your fax order. |
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| ORDER BY MAIL : |
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* Use our Online
FAX and Mail Order Form. Mail your order with a check or money order, or Visa, MasterCard, American Express or Discover card payment
to: |
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ApogeeKits |
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1131 S. Airport Circle, Suite 140 |
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Euless, TX 76040 |
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ATTN.: Sales Department |
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| PURCHASE ORDERS : |
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* We accept purchase orders with a minimum material purchase of $100. If you
are an authorized representative of a business or school, please contact us by
phone, FAX or e-mail to pre-arrange terms and conditions of your PO. |
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TERMS AND CONDITIONS OF SALE |
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| PAYMENT : |
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* We honor Visa, MasterCard, American Express or Discover Cards and PayPal
when presented in accordance with site instructions. eCheck is a payment
option used (on-line only) through your own PayPal account.
Checks and Money Orders mailed to our physical address are also accepted. |
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* We accept paper checks and
e-checks, but reserve the right to withhold
merchandise shipments until checks have cleared. Money Orders in US Funds will
ensure prompt shipment. |
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* Parts and Kit Prices subject to change without notice. |
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* Refunds will be made in the customer's *manner of payment*, i.e. credit card
account debit or bank check, for ApogeeKits approved returns and items sold out
or no longer available. |
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| CANCELLATIONS : |
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* Cancellation of special orders for goods specially obtained by ApogeeKits for a
specific customer will not be accepted once the order is processed. Cancellation
of all returnable orders will be subject to a **restocking charge** of 15% of the
value of the order.
* Some special order products listed on this website may be brightly and
obviously labeled "NON-CANCELABLE and NON-RETURNABLE. ApogeeKits
honestly an openly presents such products as special order and
NON-CANCELABLE, NON-RETURNABLE. In such case, if an order is placed for
such an item, the customer assumes all risk of suitability of the product for the
customers intended purpose. Cancellations and/or returns of these products
subsequent to the placement of the order will NOT be accepted after the order is
processed. |
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| SHIPPING : |
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* ApogeeKits standard shipments are made via USPS (United States Postal
Service, and UPS (United Parcel Service). Other shipping carriers are available to
choose from at additional customer cost. Couriers other than the U.S. Postal
Service will not deliver to P.O. Box addresses. ApogeeKits reserves the right to upgrade your selected shipping option at NO
additional cost to you if carrier carton size or weight restrictions prevent delivery
using a shipping method you choose online, or if in the judgment of ApogeeKits
the value of an order mandates shipping insurance or a receivers signature.
Customer will pay return shipping charges for any returned products which
ApogeeKits did not ship in error, or any other returns which ApogeeKits
does not
specifically authorize to be returned at our expense.
International customers, please allow an additional 5 to 10 days for your
shipment to clear through the Customs Service of your home country. |
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| INTERNATIONAL
ORDERS |
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* All International Orders (all
customers outside the U.S.A) |
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ApogeeKits is happy
to serve foreign customers where there are no
international restrictions on the trade of the materials to be shipped.
Please do not place an on-line order using the
U.S domestic shipping options
listed in our website shopping cart.
International shipping rates vary greatly depending on the size and weight of the
package, and the destination country. Please email our sales department
for a specific shipping quote. When doing so, please list your desired item(s) and
quantity, and full destination address details. We will be happy to respond with
specific quotes using several shipping options for international customers to
choose from. Then, if you tell us which of our quoted shipping options you prefer
to use, we will program your selected "custom" international shipping method
into our secure on-line shopping cart system for your on-line payment by credit
card (or PayPal ) without the need for expensive international phone calls.
For high value international orders (generally over $100 U.S.), ApogeeKits may
quote the payment method by direct wire transfer or Western Union instead of by
credit card. In this case the on-line shopping cart is not required and the quoted
order will ship after the wired payment received in U.S. funds have cleared.
All payments must be sent in U.S. funds only. ApogeeKits will not pay currency
conversion fees to convert foreign currencies to U.S. dollars.
Credit card payments to ApogeeKits from foreign customers are automatically
converted by the credit card banks to U.S. dollars at the current rate of exchange.
However, any direct wire transfer or Western Union payments not received in U.S.
dollars will be refused and returned to the sending customer.
ApogeeKits ships all international orders with properly prepared customs forms.
The package contents and value will be accurately declared. Please allow an
additional 5 to 10 days for your shipment to clear through the Customs Service
of your home country. |
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| RETURNS : |
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* Orders shipped to USA and Possessions |
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All damaged goods delivered to the Customer must be reported to ApogeeKits
within 7 days of customer receipt. ApogeeKits will restore/replace damaged
item(s) to original condition. All
non-damaged goods: Customers must notify ApogeeKits within 30 days of
any and all non-damaged items customer wishes to return for replacement
or
refund. ApogeeKits will issue customer an "RMA" shipping authorization
number
and furnish shipping instructions for appropriate returns.
Some returns may be subject to a **restocking
charge** of 15% of the value of
the order.
Please see "Authorization to ship" paragraph (below).
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* All orders shipped outside the USA |
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Uninsured Orders:
ApogeeKits generally includes shipping insurance costs with
international shipping quotes and ships international orders with insurance.
International customers requesting or selecting un-insured
shipping options do
so
at their own risk, and assume all risk of loss of shipment or product
damage. |
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Insured Orders: ApogeeKits will restore/replace damaged item(s) to original
condition. |
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* All return shipments
The Customer is responsible for shipping charges for all returns unless
specifically authorized by ApogeeKits to ship returns at factory expense. |
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* Authorization to ship
Before shipping or returning any material for any reason, contact ApogeeKits by
e-mail, phone, fax or US Mail for factory authorization to Ship.
Identify customer name and address, reason for return and detail item symptoms if
being returned for technical repairs. ApogeeKits will furnish an
"RMA" shipping
authorization and shipping directions for appropriate returns. Some
returns may
be subject to a **restocking charge** of 15% of the value of the order. |
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* ApogeeKits pre-tests many of our pre-assembled products such as lamps and
magnifiers and other items before we ship them, to help ensure
customer
satisfaction and reduce the need for unexpected returns.
However, some delicate user replaceable parts on some of these items, such as
light bulbs, may not survive through shipping, and are not warrantable items.
ApogeeKits does not carry or ship replacement light bulbs. |
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* All product returns must be authorized by ApogeeKits before shipment;
under no circumstances will returns be accepted if not pre-authorized.
Reference "Authorization to ship" details above. |
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PRODUCT SPECIFICATIONS |
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| CONFIGURATIONS : |
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* Specifications are subject to change; we strive to continually improve and update
our products. ApogeeKits reserves the right to use substitute material to replace
parts that are out of stock or discontinued with parts of an equivalent nature. |
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* ApogeeKits will include appropriate documentation and/or other instructional
material within any change affected kit(s) to insure the kit builder has adequate
assembly instructions. |
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* All ApogeeKits Brand kit contents include the following items: |
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* Custom manufactured printed circuit cards |
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* All required functional components |
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* Clear, concise, illustrated assembly instructions |
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* Kit electronic schematic drawing(s) |
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* Packing List |
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* All other brand electronic kit and tool products marketed and sold by
ApogeeKits Electronic Kits and Tools website will include materials and
documentation as furnished by the original kit or tool product manufacturer.
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PRODUCT GUARANTEE |
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| KIT REFUND : |
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* All ApogeeKits kits are rated for builder's degree of difficulty. If you determine that
you can not safely or successfully assemble a kit you purchase from us, you can
return the kit in its original retail condition for a credit in manner of
payment* (less postage and packing/shipping charges) under the Project Kit
Refund Policy. Kits may not be returned under the Project Kit Refund Policy once
construction has begun or after any sealed component packaging has been
opened. |
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* Returns under the Project Kit Refund Policy must be made within 30 days of
original purchase. Some returns may be subject to a **restocking charge**
of 15%
of the value of the order. |
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* Refunds under the Project Kit Refund Policy subject to "as shipped"
restrictions;
i.e. no parts mounted, missing or modified; no soldering; kit content complete and
intact as originally shipped from ApogeeKits.
Restocking charges** may apply. |
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* ApogeeKits reserves the right to refuse a return if materiel is not in "as shipped"
condition. |
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* Customer is responsible for shipping charges for all returns
delivered as ordered. |
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* All returns must be authorized by ApogeeKits before shipment; under no
circumstances will returns be accepted if not pre-authorized.
See returns Section details. |
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| KIT GUARANTEE : |
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* There is a limited warranty on all our kit products. |
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* The guarantee on our electronic project kits is limited to the replacement of faulty
components only. ApogeeKits cannot guarantee the quality of the assembler's
labor. |
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* All ApogeeKits designs are tested and construction proofed before they are
released for sale. ApogeeKits uses standard production quality components from
known and regular suppliers. All ApogeeKits items have been demonstrated to
work as advertised if assembled correctly; if a kit does not work, it is usually
because of poor soldering or component misplacement. |
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* If a customer encounters a problem or fault during construction or normal use of
an ApogeeKits item, it can be returned to our Technical Department for
examination and/or repair. |
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* If the problem is determined to be a factory fault, it will be repaired and returned at
factory expense. If the problem is determined to be customer wiring error or faulty
soldering, repair/replacement will be at customer expense. Repair charges will be
furnished for Customer authorization before non-warranty work is completed.
Diagnosis of the ApogeeKits Technical Department is final. Please allow a
minimum of 6 weeks for examination and/or repair. |
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* ApogeeKits pre-tests many of our pre-assembled products such as lamps and
magnifiers and other items before we ship them, to help ensure our customers
receive working products and reduce the need for unexpected returns.
However, some delicate user replaceable parts on some of these items, such as
light bulbs, may not survive through shipping, and are not warrantable items.
ApogeeKits does not carry or ship replacement light bulbs. |
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* All returns must be authorized by ApogeeKits before shipment; under no
circumstances will returns be accepted if not pre-authorized. See
returns Section
for Details. |
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| ONLINE HELP : |
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* Questions can be directed to our Technical Department by e-mail to
support@apogeekits.com . |
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GENERAL INFORMATION |
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| INQUIRIES : |
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* Should you have any questions on the Terms and Conditions outlined above,
please direct them to
sales@apogeekits.com . |
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pogeeKits
Electronic Kits and Tools
